Skip to content
Game Servers

Fix ARK "Joining Failed" / "Connection Timeout"

Joining FailedConnection Timeoutserver not responding
7 min read Updated 12 June 2026 ESAGAMES Team

ARK's "Joining Failed" / "Connection Timeout" usually means the query port is wrong or blocked, the server is full or restarting, or your mods don't match. Sometimes it is simply a flaky server browser. Here is how to fix each cause.

Check the query port

ARK lists and connects via a separate query port (default 27015), not just the game port (7777). If it's blocked, you get a timeout:

7777/udp   game
27015/udp  query (this one feeds the browser & join)

Mods must match

If the server is modded, a mod mismatch causes join failures. Make sure your subscribed mods match the server's — see ARK mods not downloading.

Join directly by IP

The browser is flaky. Use the console to connect straight to the server:

open server-ip:7777
Server restarting?

ARK servers take a while to fully load after a restart/update. A timeout right after a restart often just means it isn't ready yet — wait a few minutes.

Open the query port (27015), match mods, and "open ip:7777" in console — that clears most ARK join timeouts.

Cause 4: the server is full or still restarting

A full server can show the same message as a timeout. And a server that just restarted or updated can take several minutes to fully come back — see the callout above. Wait and retry, or check the server's Discord/status page before assuming something is broken.

Cause 5: an outdated ARK client or server build

After a Steam update, a server still on the old build will not accept new clients, and connections silently time out instead of showing a clear version error. Fully update ARK and confirm the server has also applied the same update.

How to prevent ARK join timeouts

  • Keep both the game port and the query port open on the server's firewall.
  • Keep mods synced via the same collection/load order every time.
  • Avoid joining mid-restart — check server status first.
  • Use direct connect instead of the browser when it is flaky.

Related errors

For a general "connection timed out" on any game server, see connection timed out. Setting up your own ARK box? See how to make an ARK server and port forwarding a game server.

ARK hosting, ports handled

Our ARK hosting opens the game and query ports and manages mods on fast NVMe, protected in Frankfurt.

ARK hosting
FAQ

Frequently asked questions

Why does ARK say "Joining Failed" or "Connection Timeout"?

Usually the query port (27015) is blocked, the server is full or still restarting, or your mods don't match the server. Open the query port, match mods, or join directly by IP.

What is the ARK query port?

A separate UDP port (default 27015) that the server uses for the browser and for joining — distinct from the game port (7777). It must be open or you'll get timeouts.

How do I join an ARK server by IP?

Open the console (Tab/admin console) and type: open server-ip:7777. Direct connect bypasses the unreliable in-game browser.

Why does ARK time out right after a server restart or update?

ARK servers take several minutes to fully load the map and mods after restarting or updating. A connection attempt during that window often times out — wait a few minutes and try again.

Do I need to forward the query port on my own ARK server?

Yes — if you're hosting it yourself behind a router, both the game port (7777/udp) and the query port (27015/udp) need to be forwarded, or players outside your network will see Joining Failed / Connection Timeout.

Can outdated ARK mods cause a connection timeout instead of a mod-mismatch message?

Yes — sometimes a mismatch just hangs the join instead of showing a clear error. Unsubscribe and resubscribe to the server's mods (or use its collection link) to force a clean match.

Further reading

Go deeper on this

Guides and explainers that pair with this fix — from our guides and blog.

Knowledge base

Related articles

Skip the troubleshooting

Managed, protected hosting in Frankfurt — we handle the Linux, the network and the DDoS so you don't have to.

Payments Secure checkout with cards, banking apps and digital wallets.

Choose the payment flow that fits your stack and region without leaving the platform.

Pay by Zen Visa Mastercard Paysafecard PaysafeCash Skrill Trustly Bancontact UnionPay iDeal WebMoney